Guide - Assigning Legal Interpreting Orders
1. Go to Order Control Center
Once an assignment is broadcast, move on to the Control Center of the order.
Tip: Another way to get to the Control Center is to click Assign Interpreter.
- DETAILS
- You will be the details tab open up. Review it before moving on to the next step.
2. Choose an Interpreter from Available Tab
Click the Available tab.
- AVAILABLE
- This shows you the interpreters that are available, meet the criteria, and who responded to the broadcast that went out notifying them of the available assignment (i.e. Assignment Offer email).
* Important * Be sure to check the profit margins to choose the best interpreter option. Profit margins should be above 40% and typically, the higher the better, while not compromising quality. In essence, it is better to choose someone who can provide a quality service (and has a good internal rating) than someone with a low rating even if the profit margin may be higher.
- This shows you the interpreters that are available, meet the criteria, and who responded to the broadcast that went out notifying them of the available assignment (i.e. Assignment Offer email).
3. Assign Interpreter
Click "ASSIGN" to confirm your interpreter selection.
- STATUS OF VENDOR
- Once you assign the interpreter, their name will be grey and there will be a red line on the left.
See the example:
* Once assigned, the interpreter will receive an assignment confirmation email *
4. Verify via Journal
Review the Journal to confirm that assignment paperwork was sent to interpreter you assigned.